Tasting Room Manager Job Description
Below is an example job description for a Tasting Room Manager, intended for use as a template for a craft brewery.
A Tasting Room Manager at a craft brewery is responsible for overseeing all aspects of the brewery's tasting room operations. They ensure an exceptional customer experience, manage staff, and often handle retail and event coordination within the tasting room. Their role is pivotal in educating visitors about the brewery's offerings, creating a welcoming and engaging environment, and promoting the brewery's brand and products.
About Our Brewery
[Brewery Name] is a dynamic craft brewery committed to producing innovative, high-quality beers. Our tasting room is a space where we welcome craft beer enthusiasts to share our passion, learn about our products, and become a part of our brewery community. If you're passionate about customer service and craft beer, we invite you to join our team.
Responsibilities and Duties
As the Tasting Room Manager, you will:
- Oversee day-to-day operations of the tasting room, ensuring an exceptional visitor experience
- Hire, train, and manage tasting room staff, fostering a positive and engaging work environment
- Educate visitors about our beer selection, brewing processes, and brand history
- Manage inventory, ordering, and retail merchandising within the tasting room
- Plan and execute on-site events and promotions
- Collaborate with the brewery team to develop strategies for increasing tasting room traffic and sales
- Ensure all operations are compliant with local and state regulations
Physical and Mental Requirements
This position requires:
- Ability to stand and walk for extended periods
- Excellent customer service and communication skills
- Ability to lift and move items up to 50 lbs
- Strong organizational and problem-solving skills
- Experience with POS systems and basic computer skills
[Brewery Name] is committed to offering:
- A competitive salary, commensurate with experience
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous paid time off
- Employee discounts on beer and merchandise
- Opportunities for professional development within the craft beer industry
Instructions for Applying
Interested candidates can submit a resume and cover letter via our website or by emailing jobs@[breweryname].com with the subject line "Tasting Room Manager Application - [Your Name]".
[Brewery Name] is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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